We loved our cruise around the British Isles. It was probably one of our favorite cruises but we had two big complaints. We don't know whether Cunard has gone downhill or whether after sailing on Azamara Journey this spring we have become very spoiled.
The Lido buffet has always been very very not white star to us ( more like a school cafetaria than a luxury liner!) but what especially got to us this time was that with all of the wait staff around you have to queue up for juices and coffee and or tea. Then you have to carry it back to your table yourself ( sometimes at personal risk of being jostled or pushed while carrying hot coffee.
Couldn't they take a leaf from Azamara's book and at least have the wait staff ( who do come around for drink orders at lunch and dinner) serve you coffee and juice or if that is not possible, at the very least, have many more coffee stations available.
As the dining room on port days often closes for breakfast at 9am the Lido is the only place on the ship for many of the passengers to get free coffee. Could it be a little more elegant and a little less like a school cafetaria?
Our only other complaint was that with the push to sell shore excursions, we were not told early on how inexpensive and cheap it was to get into cities that are near the ports from the ports. This was true with both Edinburgh and Dublin where there were shore excursions listed for each of these cities on your own that were over $30 or $40 per person when for less than $5.00 each passenger could easily use public transportation without even having to transfer or change to get into these cities
My husband and I are avid bridge players and I do appreciate that the Cunard ships all have card rooms when many other lines have done away with them and there are always great bridge programs as well as guest lecturers also