We loved our cruise around the British Isles. It was probably one of our favorite cruises but we had two big complaints. We don't know whether Cunard has gone downhill or whether after sailing on Azamara Journey this spring we have become very spoiled.
The Lido buffet has always been very very not white star to us ( more like a school cafetaria than a luxury liner!) but what especially got to us this time was that with all of the wait staff around you have to queue up for juices and coffee and or tea. Then you have to carry it back to your table yourself ( sometimes at personal risk of being jostled or pushed while carrying hot coffee.
Couldn't they take a leaf from Azamara's book and at least have the wait staff ( who do come around for drink orders at lunch and dinner) serve you coffee and juice or if that is not possible, at the very least, have many more coffee stations available.