Jewel of the Seas Review

Great Service - Horrible Food - Disappointing Honeymoon Cruise

Review for the Southern Caribbean Cruise on Jewel of the Seas
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Blondie1124
2-5 Cruises • Age 40s

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Sail Date: Aug 2013
Cabin: Deluxe Ocean View Stateroom with Balcony

This was our Honeymoon/Birthday Cruise and we were really looking forward to it since we desperately needed a vacation! On the cruise was just my husband (37) and myself(37). We stay 2 nights before the cruise in San Juan at the Marriott Stellaris Resort and it was fantastic. We were hoping that was just the beginning of a great vacation. Upon arriving a the port in San Juan, we flew right through Embarkation and we on the ship in less than 15 minutes. Once on board we headed to our room which we told was ready. When we got there we noticed that our water package we had ordered was already there as well as our soda package cups. We unpacked and also met our room attendant, Olton. He was great throughout the cruise and always made sure our room was clean.

Since it was the first night my husband was going to wear shorts to the dining room, not gym shorts but nice dressy shorts. When I called down to the front desk to confirm that was ok, just for the first night in the dining room, the clerk who answered the phone told me it was unacceptable and she said we wouldn't be allowed to dine if he came in shorts! I said even on the first night?? She said "Yes, Didn't you get the Newsletter in your cabin that detailed the dress code? No Shorts for men". She was very abrupt and I wish I had gotten her name because I made him change into pants and when we arrived in the dining room - half the men there were in shorts! I was so upset and annoyed...Really? Are they all not allowed in the dining room??!

We then sat down to dinner and ordered. The food they served us was inedible...I ordered the NY Strip Steak (I love steak) and when I got it, I couldn't even take more than 2 bites. Horrible! This was just the beginning of the week's worst food we have had - period. During that week we ordered the salmon, the lamb, and chicken. Nothing was delicious...all of the entrees had some issue with it and we would just end up returning it and asking for something else on the menu.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E3

9564 - Bathroom smelled constantly like the sewer.

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