The cruise was advertised by HAL as a Norwegian Fjord cruise with highlights visiting the Songefjord (Flam) and Eidfjord. On the boat we learned from the captain that regrettably due to the construction of a bridge the Eidfjord could not be visited, instead the boat would stop at Haugesund.
It is quite surprising and does not speak for a great competence of HAL destination search team, that apparently they did not know months in advance of the construction of a bride. Usually bridges are not built overnight!
In fact, this cruise was a great disappointment, did we only see one major but very spectacular fjord, the Songefjord with stop at Flam. Haugesund, the alternative routing, was boring and no match at all.
A further disappointment was the embarkation procedures. We did sign up for Internet check-in. However at the embarkation we were mixed with all the other people not having on-line check-in completed and had to wait in line for over an hour. Question: what fore is on-line check-in if you cannot benefit from expedited embarkation procedures and shorter lines? HAL could learn a lot from Celebrity!
The Eurodam is a very large ship with 2,100 passengers. It is felt very much so at the Lido restaurant for breakfast and lunch. Very long waiting lines for food and tables. The air-conditioning on the ship was an other problem; way too cold and drafty, you could only adjust room temperature in your cabin.
The entertainment was rather lame; we have seen on many other cruises much better entertainment in terms of variety and quality.
On the positive side, great and very friendly crew. Nice cabins! The captain was a Dutchman, which made us feel very safe not to have an Italian captain!!
Overall we would not choose Holland America Line again.