We sailed from Southampton on 20th July travelling as a family group of 3 which included my 18 year old son. We had a balcony cabin on deck 7 which met all our needs although I might have liked a bit more storage at my level. I particularly like the bathroom on this ship. The ship is really beautiful and staff generally attentive and very pleasant.
We ate mainly in Moonlight Sonata and the Ocean View Cafe using the flexible dining package. Food was very good and we saw no need to use speciality dining restaurants. We were given a table in the same area each evening and therefore had the same waiting team which worked very well. We particularly liked the giant chocolate fountains on brunch day although we only knew about this because our waiter mentioned it the night before.
Entertainment around the ship is generally good and we enjoyed the range of activities on offer- particularly the quizzes , countdown etc. the entertainment staff were great , probably the best we've had. We also liked the cruise director Ian Cresswell and can't understand some of the negative comments on these boards. He seemed a very genuine and amusing person and we felt he got the balance just right. We attended all the shows , except for the late night comedy, and felt the standard was high. We particularly liked the Guest acts. The 3 Celebrity shows were fine but not particularly our style. The female singers seem to over dramatise everything they touch which spoilt it for us.
The ports of call were all great and we were particularly lucky with the weather.
We used ships transfers in Stockholm, Helsinki and Copenhagen where we had booked ( independently) a Segway tour which was great fun. In Tallinn we walked into the town and explored. We stayed on the ship in Bruges having visited there a few times before. In Warnemunde we caught a train and tram to Rostock before returning to Warnemunde to explore. St Petersburg was the highlight of the trip and we spent a fantastic couple of days being shown around by Alla tours. This was made more interesting by the fact that it was navy day on the Sunday so we got to see a bit more of Russian culture.
We experienced one problem - noisy and unsupervised small children in the next cabin late into the evening. We reported this to guest relations who seemed to have dealt with the problem as we had no further problems . We also received a couple of follow up calls to check that everything was Ok.
All in all an excellent cruise and one we would not hesitate to recommend.