We planned a trip on the new NCL Breakaway for late July and just returned. I cannot begin to tell you how disappointed I was with the level of service from start to finish on our trip.

To begin with I booked online at NCL.com. I called NCL a couple times to confirm items and ask about airport transfers. The gentlemen who tried to help me said there must be sold out as the rate for a transfer from La Guardia to Manhatten was coming up at $39m dollars. Yes, you read that correctly. I inquired about a hotel in NYC for the night before our cruise and was quoted $450 which included the $15.00 transfer to the ship on Sunday. I booked a room on Hotwire for $250.00 and stayed at the Michelangelo which is an amazing hotel on 51st Street not far from Times Square. We had to pay for a cab ride to the terminal but saved almost $200.00 from the get-go.

Checking on-board was a please after a wait outside sorting out where to drop your bags. Unexpected bonus was they take your ID photo at check-in, rather than on the gangway as many other lines do. Security was efficient and timely. There was quite a contingent of security on-board. Far more than I believe necessary having worked for Princess Cruises in the past. Read more