First and last time with Saga: Saga Sapphire Cruise Review by welltravelled31
Overall Member Rating
First and last time with Saga
Destination: Baltic Sea
Another complaint is the extortionate price of wifi. We purchased 2 packages and had a total of wifi use for 6 days. When I queried this with a member of staff who supposedly assisted with computer problems I was accused of not logging off after using my email. As my husband used to run an IT company this was hardly likely to be the case.
Back to the food - breakfasts were buffet style and could not be faulted, however the choice at lunch and dinner became monotonous and the fact that virtually every meal was served with broccoli and carrots says it all. The food was very bland and in our opinion catered for the elderly palate. Not everyone over the age of 65 wants boring safe food. The exception to this was our visit to East and West which was superb.
For anyone thinking Saga would be geared up to help the disabled - forget it. We have never experienced any problem with getting my husband on and off a ship in his wheelchair but Saga says it is against health and safety to take someone down the gangway in a wheelchair! Additionally the only disabled toilets were on Deck 5 - the restaurants are on Decks 7 and 9.
On our return we were offered a refund which we accepted. However I still await a response to my letter giving constructive criticism.
Needless to say we will never travel with Saga again. Less
Cabin review: Sui10052
Lovely cabin, well equipped, bathroom had bath with shower over plus shower with wetroom. Good quality toiletries. Balcony adequate size with chairs and table. Well stocked bar and helpful staff.
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