Viking Emerald was no Gem: Viking Emerald Cruise Review by WW Cruiser
Overall Member Rating
Viking Emerald was no Gem
1- First Hotel, Mildewy and dirty floors with wine spill that was never cleaned.
2- No Refrigerated water on a sweltering 115 degree weather, they just don't believe in Ice.
3- Unfriendly trip Guide that did not like people but Loved the was somewhat nicer when it came to make sure that she is getting a good tip.
4- Substandard ship with old floors and that are mangled.
5- First day of arrival parts of engine was being repaired by four people on the same deck they were handing out Champagne.
6- Hot Salad and Cold food, Everybody lost weight on this ship including us.
7- Dirty glasses and plates which I took pictures of.
8- No snack or in cabin service, 3 meals and then you had an apple tray for the whole day.
9- Unfriendly guest service but a great and hard working waiters.
10- Meal packets for the excursions were More two pieces of bread, on slice of meat, one slice of lettuce and a slice of tomato, hot bottled water.
11- Dirty transfer buses with people throwing up on the seat or baby poop, couldn't tell which.
12- initially charged for 2% Visa fee without our knowledge but after pushing them to take action they refunded it.
This was the first time with Viking and it will be the last time.
we thought we were getting what their main commercial shows but far from that. I will choose another cruise line to travel with and don't become a victim of a 10 grand scam. They treat their employees very poorly and the only thing they care is to sell you a substandard trip. Less
Cabin review: A
NOTHING GOOD TO REPORT ABOUT THIS SHIP. WE WERE TOLD IT WAS BUILT 3 YEARS AGO BUT IT WAS MORE LIKE 30 YEARS AGO.