Good points: * Boarding went smoothly except for malfunctioning credit card machine which required us to make extra trip to reception to resolve * Love the ability ship has to store half finished wine bottle for later use when dining * Staff was efficient and mostly friendly * Stateroom was nice * Excursion guides were all good and professional * cabin staff was very efficient and kept room in great shape * plentiful ice cream but could have had more flavor

Problems: * Bathroom was a joke, so small that you had to sit partially side-ways on toilet, no cup holder so Glass was free to fall into toilet * I expected food to be very good but four of eight main courses were overcooked, much of it was not adequately seasoned (I thought I had taste bud problem until I ate some food on-shore), had to spit out some very bad smoked salmon, buffet was badly laid out so that you were constantly bumping into people, * Worst issue were excursions: they were overcrowded and cattle calls, it was obvious they were pushing the max passengers to each venue in one case putting multiple bus loads into a small museum making it almost impassable * I found staff efficient and mostly attentive but two dinners took over two hours as we were ignored for long periods * About 2/3 of staff smiled as they worked but about 1/3 while working well were obviously not happy to be there (this is a management problem not the crew's fault) * out of space but could go on. Previous cruises: Paul Gauguin, Windstar (3), Skorpios (small ships in southern Chile)