My husband I and are world travelers, have stayed in many five star properties, and took a Baltic cruise on Regent two years ago, so we have high standards. We were looking for a relaxing, low-stress getaway from our hectic lives in Pennsylvania, and being able to drive to the port in less than two hours and not worry about flying fit the bill. We both had been to Bermuda before and knew what to expect. I had read all of the negative reviews of the Summit and anticipated it to be "less than" our experiences on the Solstice a few years ago, which we really liked.
Suffice it to say, we fell in love with the Summit. Perhaps we had a difference experience than most, because we were in a Sky Suite, and had a fantastic butler named Filipe. I just read a few reviews where people said they got a few olives and not enough for two people to share for the afternoon canapes. Well, we would usually get two separate plates. Sandwiches and cheese and crackers, all vegetarian, which we requested. We always ate dinner late because we were so full from the snacks Filipe brought us! Ice was constantly replenished and we felt very well taken care of. We never ate in the Cosmopolitan restaurant, which always seemed really hectic when we walked by. We chose to pay the $5 per person fee for Blu a few nights (suite passengers can always get in), and also did course by course room service one night. We were very pleased with the quality, taste and presentation at both Normandie and Qisine. Qisine was so creative, fun and delicious, we were really impressed. We enjoyed lunch at Bistro on 5 one day and also the Spa Cafe had some great choices. All in all, we thought the food was terrific.
My husband usually hates the shows on cruises, but we had Jarrod Spector, who was in Jersey Boys, and the hilarious Michele Balan from Last Comic Standing. We also enjoyed listening to Jordan Peterson and Brandi (forget her last name) for piano and guitar music around the ship. We skipped the other production shows.
Yes, the ship is not brand-new. I did notice a couple minor things. The tiles in our bathroom had brownish grout... just old, but clean. The railing on our balcony was pretty chipped. The public restrooms were not as spiffy as the ones I remembered on the Solstice. Honestly, none of it bothered us one bit. The warm and friendly staff, the manageable size of the ship - not too big, but enough of whatever we would want - the relaxing sea days, our comfortable cabin and a great value all made it a trip we look forward to repeating again next summer.