The travel arrangements made by MSC to transport us from home to Southampton were horrific. If we had been given the details of this we would have arranged our own transport but because we were not informed of these arrangements until a few days before departing we were unable to arrange suitable alternative transport. Perhaps you could take a leaf out of P & O's book. They supply coach or train travel options inclusive and from out area this would have taken 6 1/2 hours. As it was the actual travelling time was 13 1/2 hours with hours hanging around coach stations in between.
We were horrified that the balcony in our cabin was open and not enclosed the distance between the rails was frightening. and the balcony was so narrow we had to squeeze past each other to get on.
The food was a bit strange and sometimes a bit bland and the self service was pandemonium. The entertainment was a bit samey and not always entertaining with the exception of the mime artist but to watch flamenco dancing only for 45mins was too long a bit of variety was needed. We had children chasing each other up and down the deck corridors most of the day which we though was dangerous practise and could have caused an accident.
The only saving grace was that we met some lovely people of all ages and made some lasting friendships.
Due to a misunderstanding by the tour company and the ship time the included coach trip to the winery in Lisbon lasted 6 1/2 hours instead of 4 1/2 hours One and a bit hours of this spent on the coach at the dock waiting for people who had decided not to go, therefore we did not have time to walk through Lisbon.