We traveled to Alaska on the Rhapsody in July 2013. What a blast! Our stateroom attendant, restaurant staff and activities folks were perfectly amazing.
This is not a huge ship, but was perfect for our traveling crew - lots of family and friends. We were simultaneously able to satisfy a wide variety of disparate interests from gambling to exercise to drinks to relaxation.
From the start, the crew of the ship led by the Captain and cruise Director were there to be helpful but not overbearing. They were personable and fun and allowed a perfect balance of attention and privacy. The Captain's messages were hilarious and informative. Graham's daily message on the tele was a riot. We ate in the Wind Jammer (buffet) in the morning and Eidelweis in the evenings, which was an experience every single day - perfect and delectable.
The excursions in Juneau, Skagway and Victoria were perfectly timed and allowed for ample to time to get off the ship, get your land legs and visit fun attractions, then get back on for more pampering and fun! They are expensive, so plan for lots of cash outlay on land - because the ports are certainly counting on it! And the scenery ... you just can't explain to someone how every moment is a breathtaking view of ocean, mountains, glaciers, wildlife, etc.
I worked out every day (not wanting to gain the 5-10 that's common) and found no challenge in getting into the small exercise facility and out. I tried the rock climbing wall, pools, hot tubs, walking route.
In the afternoons and at night, Graham and his crew owned the stage and made for fun, entertaining enjoyable shows, interactive events - even a cirque de soleil show in the Centrum - and the Broadway Theater was a constant positive experience.
I recommend anyone select this ship and trip to Alaska.