Just returned from 13th Princess Cruise. This cruise met my expectations and I will try to point out items that may not have been mentioned in other reviews.
Service: fantastic, as always, with 90%+ of cruise employees always saying Hi or some other friendly acknowledgment each time you pass one of them.
Entertainment: Comedian was good but the venue (Vista Lounge) does not accommodate the large crowds. Vista Lounge was standing room only 30 minutes before showtime. Otherwise, the main showroom handles the crowds well with three performances each evening for the main shows.
Casino: Remarkably, the smoke side of the casino did not drift into the non-smoking side due to great ventilation. Two of the formal nights were 100% non-smoking in the entire casino so avoided the nice clothing stench from the smoke-Great idea. However, this was the smallest casino I have been to relative to the size of this ship.
Shore Excursion: As others have recommended, Juneau's Harv and Marv was great and we were lucky enough to get a pod of whales bubble-netting for two hours.
Guest Services: I am not sure what this rule is all about but several passengers had to physically show up at guest services on the last night of the cruise in order to give written signature authorization to transfer leftover on-board credits against debits onto the main credit card holders master charge account. Even though the accounts are linked for debit charges, application of credits have to be authorized by each passenger whos account is linked. It would have been nice to inform everyone about this beforehand.
Food: Plenty to choose from in the main dining room and they will make you special requests with advanced notice.
Glacier View: Unfortunately, due to the ice flow, we did not get as close to the glacier on the cruise as we have in the past, but it was still beautiful.
Stateroom Comment: We had a mini-suite in good shape. A/C worked great. Only complaint was all the door slamming (not on purpose, just the design) from neighbors each time they entered and exit the stateroom. This is common on most cruise ships. Not a problem during the day, but late night or early morning, it can be very disturbing if you are sleeping and awaken by those jolts.
Disembarkation: Taxi line was LONG, so add at least hour wait to be safe in case the taxi flow is slow. Taxi is $50 to airport and takes 30 minutes with no traffic. Two ships embark and disembark from the same Pier 91 at the same time.