Crystal Serenity Review

Not a Good Change

Review for the Western Mediterranean Cruise on Crystal Serenity
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letsgoacruisin
6-10 Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
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Entertainment
Fitness & Recreation
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Sail Date: Apr 2013

This was our fifth Crystal Cruise and possibly our last. In my eyes, it was the classes and fabulous, educational lectures during sea days during our prior Crystal Cruises which distinguished Crystal from other luxery & non-luxury lines. With port days each day of our cruise, there were no lectures. We found the attention of the crew much worse than it had been in the past. There were no beautifully presented luncheon buffets or the final buffet extravaganza that was too beautiful to touch. Our housekeeper didn't refill our refrigerator with items that had been used. She left empty, used glasses and plates so that we had to call Housekeeping to remove them. We needed to flag down waiters to refill our drinks during breakfast. This isn't acceptable on a luxury cruise.

Also, they bill the cruise as providing top shelf liquor however, the wines were only mediocre.

We keep kosher and as always, we found the food extraordinary. We even asked our head waiter to bring out enough of our baby lamb chops to share with the other diners at our table and they devoured them and rated them an A+!

Cabin Review

We like cabins on the lower decks and closer to the middle of the ship so that in the event of choppy waters, we rock a little less. The cabins are lovely and the closets more than adequate.

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