We just returned from a 14 day cruise to Alaska on the Sapphire and were so impressed with the ship.
Since we live in Vancouver this was our 5th trip to Alaska so the trip was more about the cruise than the ports, therefore I will limit my review to the ship experience.
We have sailed the Sapphire twice before, but I think their have been some improvements since we were wowed by the ship and the service. New to the ship is the International Cafe which provides specialty coffees (at a cost) along with delicious pastries, soups and snacks. This was our choice for breakfast each morning and a tea break in the p.m. We felt the coffee card was excellent value
Also on the fifth floor is Alfredo's pizza where you can order thin crust pizza in a more Italian style. We lunched here twice. It is a very elegant venue.
Food was excellent no matter what venue you chose, and we felt that the quality of the food has greatly improved. We preferred the Savoy and Pacific Moon for anytime dining, the Santa Fe was a bit too dark for our liking.
Service everywhere was friendly, helpful with many staff going the extra mile, this is the first voyage we have been on where we never met a visibly unhappy staff member.
Entertainment was good but we felt the production shows could have been better, the singers seemed to have trouble coordinating with the orchestra. Other acts were better, especially the comedian (Steve) who was hilarious.
The cabin was a big bonus for us since we were upgraded to a deluxe oceanview from an obstructed view. We had a balcony at the front of the ship which was available to us when we were in port (too windy while underway).
The ship is in very good condition and cleaning is constant. I am an early riser and this is when you see many staff busy cleaning everywhere.
All in all, an excellent cruise and we will be looking to see where else the Sapphire is sailing.