Veendam Review

4.0 / 5.0
0 reviews

An enjoyable cruise, but lets talk about expectations versus reality..

Review for Canada & New England Cruise on Veendam
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Piccolopower
2-5 Cruises • Age 60s

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Additional details

Sail Date: Jun 2013
Cabin: Large Interior Stateroom
Traveled with children

We've been traveling with HAL now for four years. This cruise was not the worst, nor was it the best. I'll try and write a review that is helpful to future cruisers, with specific examples of the highlights and weaknesses of the Veendam.

First impressions: Not great. The captain delayed embarkation, so those cruisers who arrived early were given a numbered ticket and told to sit down. We arrived at about 11:45 am, and ended up waiting about 45 minutes after we were checked in. Those who arrived at 11:00 waited an hour and a half. Luggage handling was efficient. Upon arrival to our stateroom, we found the following issues: extremely warm room, no batteries in the TV remote, and not enough towels for our quad room.

How they handled the initial issues: Engineers finally showed up four days into the cruise to fix the air conditioner. Batteries arrived about five hours later, and the steward explained that the extra towels are brought to the quads at the evening turn-down service.

Cabin Review

Large Interior Stateroom

Cabin K

Great location on the ship. Has a "crew only" veranda on the back of the ship that we were never kicked out of (FYI no chairs). The environmental officer uses it and that's about it. Quiet, near dining, and away from gangways. We did wake up early in the morning when the ship was thrusting sideways into port - it vibrates a bit.

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