I am very disappointed in the Carnival Cruise we just returned from. In fact, I am so upset about having spent money on this 'vacation' that I am sick to my stomach. . We left on a 4 days cruise from Cape Canaveral to Nassau and Freeport Bahamas. We cruised Carnival once for 5 days in 2011 as our first cruise and we were underwhelmed to say the least. Since it was our first cruise we did not have anything to compare it to and did not know what to expect. We did know at that time we did not love Carnival and the service we received or did not received and decided we would not be back. In 2012 we cruised for our honeymoon for 7 days on Royal Caribbean and it was amazing to say the least. I cannot think of one complaint or critique. We knew then that Carnival had not served us well on our first trip and vowed to never return. When vacation time came this year we learned that some of our family members had booked on Carnival and we very much wanted to vacation with them. We figured that since the price for this cruise was good and we wanted to be with family that we would give Carnival one last chance. We are appalled and disgusted by the entire trip.

The problems started once we got to the port. We were shuttled in by the rental car company and were dropped off almost a half a mile from the entrance in a non nondescript and somewhat confusing parking lot. We had to lug ourselves across this parking lot with no signs towards the ship. But for the boats, we wouldnt have even know what direction to go in. But we figured it must be the rental car company since they dropped us here. Only we learned later that the shuttles do not have access to the front of Carnivals port like they do to Royal Caribbeans port. We managed anyways, not the end of the world. We had priority check in since we upgraded to a suite when carnival called a few weeks before the trip and offered us an upgrade for the 4 days from a balcony to a suite for a mere 300 dollars and change. What a mistake that was, which will be explained later. Priority boarding is a joke. We were pointed in the direction of a poorly staged room at the port where two elderly women who moved slower than molasses 'assisted' us in checking in. The women took so long to help the 2 families in front of us and then us that by the time we were done checking in, the ENTIRE lobby of the port where all the other people checking in were had cleared out and they were already on the boat. This placed us in line everyone else with no priority benefit. The staff at the port terminal were rude and aggressive. They behaved as if we were all inmates going to a chow hall.

When we finally got on the boat we were not allowed to go to the rooms yet as we were early. This is not a problem for us as we like to get on the boat, have some lunch and explore before we go to our room. This clearly did not go as planned. We boarded the ship around 12 noon and it was disgusting as if the boat hadnt been cleaned in the last few cruises. The bathrooms on the lido deck were horrific. I actually vomited in my mouth. The floor was already covered in water (no one was in the pool), there was urine on the floor and toilet and it stunk. This was the same for the male and female bathrooms. We attempted to have lunch in the main dining room on the lido deck. There was no place to sit and the food was horrible. We can appreciate it being crowded at this time so we managed to find a table and eat. The food to choose from was not varied and was not good. The food was basic slop from a mess hall and was cold and old tasting. Which is odd since we had just stepped on the boat. There was flies everywhere. We couldnt finish eating since the food was so gross and there was flies all over the inside dining room. We gave up and waited on the deck by the pool. Read more