Carnival Freedom Review

4.5 / 5.0
1,366 reviews

A nice cruise with inconsistent service

Review for the Eastern Caribbean Cruise on Carnival Freedom
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richkauf
2-5 Cruises • Age 60s

Rating by category

Value for Money
Embarkation
Dining
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Service
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Additional details

Sail Date: Jul 2013
Cabin: Interior

Our overall experience was good ( not great). Getting on the ship was easy. We arrived at the cruise terminal via a carnival shuttle from the airport at around 11 am. Check in was fast and well organized. Our room was ready at around 130.

Food was overall very good. The buffets tended to get crowded, but not very different from the other cruises that we have taken. Sit down breakfast in the Posh dining room was excellent. Fast friendly service with menu choices that were not available on the buffet.

Dinner was an issue. We were a group of 4 adults and requested to be seated at a large table 9 early seating). Its always fun to meet your fellow cruisers. When we arrived at the Chic dining room we were given a table for 4, right next to a serving station. Our waiter was not particularly friendly and service was slow. After dinner we went to the maitre d'and discussed our concerns. We were told that table size requests are not guaranteed. On the issue of the table they told us that they would try to reassign a table for us and we would be notified of the change. Night 2 we returned to the Chic dining room and were told that we were now in the Posh dining room. ( No notification was ever sent to us.) the table in the Posh dining room was the same- a table for 4, right next to a serving station, slow uninspired service again. We made a second trip to the maitre d', discussed our repeated displeasure. Again we were told that all of the larger tables were filled. we were told that we could always change to anytime dining. Night 3 we went to the Chic dining room and were told that anytime dining was filled and we could not switch. After some discussion ( and simply not taking no for an answer) we were switched to anytime dining. from there on, dinner was fine. Much better service, overall very good food.Entertainment; the shows in the main lounge were good. very professional. the show band was excellent. The adult comedy shows were very funny.

Cabin Review

Interior

Cabin 4G

room 1045. good location. quiet. comfortable. near pool deck, so very convenientif you are at the pool and need to return quickly to your room.

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