This was our first trip to Alaska, and our second Norwegian cruise.
We sailed with our daughter and her boyfriend, first time cruisers who usually travel very frugally, frequently camping or staying in hostels, so we weren't sure how they would like the relative luxury of a cruise ship. We needn't have worried.
We had a great time on the Sun. It's a smaller ship and older (you can tell by the truly miniscule showers, which is really the only bad thing I can say about the accomodations. It's less glitzy than other ships we have sailed on, but lovely and comfortable and clean.
The staff was truly outstanding. Lucille Seno, the Group Coordinator, set up our Meet & Greet at rather short notice (our roll call was rather lackluster until the very end) and arranged for us to meet many crew members. She also set up a galley tour which was truly eye-opening for many of us. Sherryn Lacson, the hostess at Seven Seas, remembered our names from the very first evening, no matter when we came in during the cruise, and remembered where we liked to sit. We were in a aft balcony cabin which was very comfortable (except for the aforementioned tiny shower, and an unusual type of hairdryer that was oddly placed), and Benson Fallon our steward was very helpful and attentive to everything we needed or desired.
Candi the cruise director was very entertaining and on top of things; she and the beverage manager and Tom the general services manager were ever present and approachable.
We went to a couple of the shows, which were quite good. We participated in most of the trivia games, which were at times hilarious, at times contentious, but excellently done. Most nights we listened to music in Las Ramblas or in Windjammer.
Pleasant surprises: Icy Strait Point, which I expected to be dull. We signed up for ATV/ziplining through the ship and not only did we have a blast, but we had a fabulous guide and learned a lot about Hoonah, and much general information about the native populations in Alaska. Thank you, Thomas James!
Also: the effort to get us as close to glaciers as possible, and keeping us informed every step of the way. Even though it was raining, windy and COLD, I wouldn't have missed the viewing of the Hubbard Glacier for anything. And Candi seemed as disappointed as we were when we couldn't get as close to the Sawyer Glacier because of ice in the water. Both exhiliarating experiences.
In Skagway we booked an excursion to take the train over White Pass outside the cruiseline and had a great time. The weather cleared up as the day went on, but the train ride was kind of spooky in the mist which added to the excitement!
Biggest disappointment was Ketchikan, although the totem museum is worth seeing. The other major museum was closed due to plumbing problems, and the general weather was rainy and cold. There are a couple of other interesting places to see but we felt "nickel and dimed" there more than anywhere else. If we had to do it again we would have booked a salmon fishing excursion. Maybe next time!