Prinsendam Review

4.0 / 5.0
0 reviews

A mixed bag

Review for the Baltic Sea Cruise on Prinsendam
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JoeJ
First Time Cruiser • Age 80s

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Sail Date: Jul 2013
Cabin: Large Ocean-View Stateroom

We booked this cruise for the itinerary and looked forward to the small ship experience which we like but which is harder and harder to find as the lines compete with the "make it big and they will come" concept. The staterooms were relatively large and the dark woods were full of old world charm, there was no escaping the fact that this ship was dated and in need of upgrading, if it is to continue at all as a passenger vessel. It was neat and clean, but fraying around the edges.

The menu was nicely varied, as you would expect in a quality cruise line, but, for the most part, the taste was not there. Although filet of beef was on the menu, I think, about 6 times over the 14 days, it was always a soft and tender meat without much flavor. I can think of only about 2-3 means where I would give a "wow" rating for flavor, and most were "ho hum". The food was presented very nicely on the plate and served impeccably.

Speaking of service, that is the only thing that kept this ship in the running for a 3 of 5 rating. I can't say enough about the staff. So friendly, always smiling, always looking to be helpful in a way that made you believe that they really wanted your experience to be exceptional. This was my second Holland America cruise and I've been on 24 other cruises across four other lines, and Holland wins out over the other lines on the staff who have direct contact with the customer.

Cabin Review

Large Ocean-View Stateroom

Cabin E

We had not been on the ship before and chose room 277 because of it's location nearest the elevators and central lobby with quick access to the walking deck. It was a great location for access to the elevators and deck, and the room had plenty of space. The only downside was that there was a horizontal ladder across the deck rails that blocked much of the view out our window. The room right next door would have been a better choice.

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