Subscribe today
Get Cruise Critic in your inbox
Your Ultimate Cruise Guide

Star Princess Cruise Review by kitchsurfer: No Star for the Star


kitchsurfer
1 Review
Member Since 2013
0 Posts

Member Rating

Cabin 2.0
Dining 4.0
Embarkation 2.0
Enrichment Activities 5.0
Entertainment 5.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 5.0
Rates 3.0
Service 4.0
Shore Excursions 4.0
Value for Money 3.0

Compare Prices on Star Princess Alaska Cruises

No Star for the Star

Sail Date: June 2013
Destination: Alaska
Embarkation: Seattle

We have sailed with Princess Cruises for several years and we are Elite status. This was our 17th cruise with them and may be our last. We booked our cruise at the last minute as we have done before but not in a million years would we have thought that there could be so many problems. We arrived to our cabin and it was not configured for us. Another person's name was on the door, the beds not configured as a queen as we requested. No elite amenities. The bathroom was dirty,the mirror was full of hand prints and the safe had old receipts in it. We had a TV that would not stay on the channel and a shower that wouldn't drain causing water to run over the top.

We had 4 minor children in the room next to us with no adult supervision. The parents were in another cabin in another area of the ship. The kids, jumped yelled, laughed, slammed the door, ran up and down the hall playing tag and banged on the walls, all hours of the night. Security was called several times but the noise More resumed shortly after they left.

We wrote a letter to Princess Cruises Corporate explaining our concerns and how they need to look at their policy with children and the minimum age with no parents in the cabin.

I found out it was like writing a letter to the dead letter office. They replied that there was nothing they could do about it. If a parent signs up in room, they can't police who actually occupies the room. Don't waste your time writing a letter because of the attitude of customer relations is one of not caring!

I think Most of Princess ship are becoming dated. Be careful what you book, price may not be your best deal ! Less


Read more Star Princess cruise reviews >>
Read Cruise Critic's Star Princess Review >>

Cabin review: Star Princess Interior Double Plaza Deck

Very disappointed with the rooms cleanliness and the lack of Preparation .

Port and Shore Excursions


We walked to all the shops in town and then to the Red Dog Saloon .
We also went to the Salmon Bake

Read 841 Juneau Reviews

We have been in Skagway and have done most of the excursion so we went to the Red Onion Saloon. We took the city bus to the Glass blowing shop and the gold mine.

Read 645 Skagway Reviews

We have been to Victoria many times. What a beautiful city. I only wish the ship would arrive earlier than 7pm. There is so much to do you need a day to enjoy it. The Empress Hotel, Butchart Garden is so beautiful.

Read 558 Victoria Reviews

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.