Above and Beyond: River Duchess Cruise Review by Bellanita
Overall Member Rating
Above and Beyond
Destination: Europe - River Cruise
Having owned and worked in service industry businesses I was particularly attuned to the service and the staff. I give them all an A+. Exemplary, is putting it mildly. Everyone from the Captain on down went out of their way to insure guests needs and desires were met. Keeping in mind , the variety of cultures represented as well as (dis)ability (age and weight related) and demands, we were truly impressed with the high level of service. In particular Monica our cruise director, Elena the fitness and massage therapist and Lucian in the dining room were stand outs. In addition, our tour guides for the excursions were outstanding, especially Erika in Hungary. The only improvement I can recommend is to contract with local barbers or hairstylist and aestheticians for grooming needs while in port. 2 weeks ( sometimes as long as 4) is a long time to go without these needs being met. This should not be too difficult to arrange and would be much appreciated, especially for senior travelers.
The best recommendation I can give is to say that my husband and I cannot wait to go on another Uni-world river cruise. Less
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