The Grand European Bus Cruise: Viking Sky (River) Cruise Review by tedbaird
Overall Member Rating
The Grand European Bus Cruise
Destination: Europe - River Cruise
Viking has offered and provided a 75 percent voucher, calculated based on what we paid for the failed cruise, to be used by the end of June 2014 on a Viking cruise of our choice. Most Viking Sky passengers I have had contact with believe that this in not an acceptable offer. We believe Viking should refund over 50 percent of the cruise cost as well as provide the voucher. We base this in part on what Viking has done for cruises cancelled after June 12, 2013. Passengers on these cruise received full refunds as well as the 75 percent voucher. This does not seem equitable and is not line with what other major cruise lines have done for similar situations.
Viking was never honest with the passengers of the Viking Sky; they knew a lot more than they shared with us in their nightly briefings about plans for the next day. In short, most of us don't trust Viking and never will; we certainly will not tell our friends to take a Viking cruise Less