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Zaandam Cruise Review by carri cruiser: Back to Alaska with Holland America


carri cruiser
4 Reviews
Member Since 2009
1,666 Posts

Member Rating

Cabin 5.5
Dining 4.0
Embarkation 5.5
Enrichment Activities Not Rated
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation Not Rated
Public Rooms 5.0
Rates 3.0
Service 5.0
Shore Excursions 4.0
Value for Money 3.0

Compare Prices on Zaandam Alaska Cruises

Back to Alaska with Holland America

Sail Date: June 2013
Destination: Alaska
Embarkation: Vancouver

We had cruised on Zaandam in 2010 on a Circle Hawaii cruise.. we met a couple from the Roll call, and have cruised with them in 2012 and this cruise plus my brother and Sister in law, who also cruised last year with us.

We boarded Amtrak from Edmonds, WA to Vancouver, there were the 4 of us on the train, and would meet the other couple on board. (they were Canadians).

We arrived at Amtrak on time, and took a taxi to the ship, the cost for 2 was around $10.00 (we needed 2 taxis for all the luggage).We arrived at the ship and check in was smooth and easy! We were able to go to our cabin immediately and drop off our carry on luggage, our cabin had a red ribbon on the door, I questioned the steward, and his reply was that it had been a "show" cabin. We then went to the Welcome back Mariner lunch. We met up with our Canadian friends and had a wonderful seat in the very back of the dining room, next to the windows. after lunch we went to our cabins and unpacked. More

We found the Zaandam to be in better shape than when we sailed in 2010, there had been a problem with a broken window on the lido, and one of the elevators never worked all the time we had been on board... those items had been fixed!

Our cabin was fine, the bed was comfortable, the air conditioning was not cool enough for my DH, I went up to the office and requested a fan, which they didn't really give me an answer to, I think they said they would see what could be done, they send someone in to check the air, and it was around 73 degrees in the cabin.

We sailed the inside passage, leaving Vancouver around 5pm, the inside passage was nice and calm, however I think maybe most of it was sailed during the night.

Our first port was Ketchikan, it was a nice day, no rain, my brother and I went to the "Funicul" that goes up from Creek street to a large hotel at the top of the hill. the cost was $2.00 for all day, we looked through the hotel, and the grounds, there were some totem poles in a group, and quite a few other things to look at in the hotel, a small museum upstairs, no charge, a lovely view of the ship, and a latte stand, if you like lattes!

Our next port was Juneau, it was still very warm in our room, and no relief, so DH thought we should take the city bus out to Walmart, the cost...$2.00 there were vans that would take you to Walmart, but they wanted $10.00 pp!!  we bought a fan for our room, and caught the bus bus back to the ship. Most cruisers would go to Mendenhal Glacier, but we have been there many times!

When boarding the ship, the security said they would have to confiscate our fan!! I protested, and they instructed me to go to the office with the fan. the office said they would have to send an electrician to our cabin to inspect the fan, and to bring us one of their extention cords! so I waited in my cabin for the inspection..... I left the fan, and went out of the cabin, when I returned the office had sent a stand up fan to our room!! we put ours in our closet and used the HAL fan.

We ordered room service every morning for coffee and a roll, or muffin, a few times my husband went up to the Lido for an omelet, which he said got a little better as the cruise progressed.. I ate breakfast 4 times in the lido, and usually had lunch at the grill on the lido, we ate all of our meals in the MDR, the service was good, usually it took 1 1/2 hr to eat... we were lucky and got the same table and time all 14 days!! we were assigned open seating, there was not a choice when we booked, which was almost a full year before!

I got to the tea once, there were a couple of Mariner lunches, which we attended and a nice lunch for those of us that were sailing on the B2B, which numbered 101 of us. We also had a nice cocktail party, where champagne, wine and hors de ouvers were served! We ate in the Pinnacle grill on night, I personally was not impressed by the PG or the service, I had a filet mignon, which was huge!!! my husband and my friend's husband ordered the tbone, which was also very large. my friend ordered the lobster, she said it was delicious, but it was very tiny!! My dessert in the PG was crème brulee, but didn't measure up to the one I had in the MDR one night. We all noticed that the baked potatoes seemed to not be done.... even in the PG, they were not done.

This is the first cruise that had the white chair covers on the chairs for formal night, I had read about them, but never had them on any of our other cruises!

The service on the ship was wonderful, and always cheerfully given. the food left a little to be desired, but we certainly didn't starve!! I was hoping for one of those chocolate extravaganzas, but there was none. Less


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Cabin review: Zaandam Large Interior Stateroom Dolphin 3328

our cabin was an upgrade for us, a nice surprise! We were located on the lower promenade deck with just one other cabin next to us. We had the elevators just around the corner, and the door to the deck also around the other corner. We found our cabin to be in an excellent place, the only drawback was the door to the promenade deck was slammed sometimes and we could hear it.the bed was comfortable, the air conditioning didn't seem to cool the cabin much, but it was a little warmer than usual in Alaska. the gangway was just one deck below us, and we never found a line to get off or on the ship. It was easy to access the lido from our cabin, straight up to the lido, and the crows nest. a little difficult to get to the MDR, but easy to get to the office.

Port and Shore Excursions


there was a shuttle bus for $1.00, we took it for a tour of the town, and out to the Fairgrounds where "Dalton City" had been re constructed, it is a small Ghost town that has a really small brewery, and a yarn store, that was all that was opened...The fame for Dalton City comes from the movie " White Fang" which was shown on the ship in the Waajang Theatre.
After taking the shuttle around town, I decided to walk up the hill to the salmon store to buy some salmon which was mostly smoked, or canned. I walked the entire town, which had a lot of shops and went back to the ship.

Read 40 Haines Reviews

I have been to Juneau a few times, so didn't go out to Mendenhall Glacier, but it is a "must see" for anyone going to Juneau for the first few times.
there is a city bus that costs $2.00 each way that will take you to Walmart, Costco, or Fred Meyer. the city bus will also take you to Mendenhall, but there is a walk in to the glacier of about 1 1/2 mile.

Read 841 Juneau Reviews

I have been here quite a few times, so just walked around and looked in the shops, we were in Ketchikan on our way up to Seward, and again on the way back


Seward was a small town, it had a free shuttle to take you to the downtown shopping area, which was about a 4 block area. There was an aquarium to tour
but we didn't got there. there were a lot of campers in this port, I understand that the fishing season for a certain fish was opening a day or so after we were there.

Read 50 Seward Reviews

Our Canadian friends from Kelowna picked us up at the train station and took us to Frazier University to a wonderful restaurant with a great view! we walked through the rose garden, and some of the grounds. there were beautiful views in every direction. Then we were taken on a driving tour around Vancouver, through China town, and around Kipsilano to look at some of the homes and other areas of Vancouver, they then took us back to the Amtrak station, where we said out good byes.

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