Just had a fantastic vacation in Alaska (June 21-28) but the cruise ship was not so great. RCCL “Radiance of the Seas” is far from the best ship afloat. The problems are many: (1)State room balconies look down on to the tops of the life boats obstructing views of the ocean below, a very poor design for a cruise ship. (2)The specialties restaurants “Izumi” and “Rita’s cantina” lock the rear doors to access the outside deck so one needs to go back through the “Wind Jammer cafe” to the stairs or elevator to access the stern outside setting area, how crazes is that? Even if the food was great, and it was not, one should be able to sit outside. We had record high heat and perfect weather for this June 2013 cruise and found it difficult to get to an outside deck. (3)The crew was not outstanding, most RC cruises do have great crew members but I was disappointed with both room and dinner staff and a mention to the head waiter about a problem got a confusing answer that didn’t make since at all so I replied “…no need to explain why …just fix the problem” he didn’t. Automatic tipping can be removed from ones bill but I never have done that, maybe next time I will. (4)The ice cream station (only one in WJ) worked fine most of the time but not all of the time disappointing many. (5) “The Quest” had far too many people trying to play the game. Can’t blame them for having a popular activity but maybe have it somewhere with more room or have the same activity twice. (6) Disembarkation was total nightmare mostly because the Canadian government could not decide if we were to take our bags through customs or send then directly to our plane.
The positives were: 1) Embarkation was no problem at all we are Platinum members. (2) Shore excursions, handle well by staff. (3) Entertainment was good. (4) Lounges, although over crowed when at seas, were nice and I didn’t do the pools.
This was our 19th cruise (8th RCCL) and honestly my most disappointed cruise ship experience by far but the excursions in Alaska and the memories we have are well worth the trip. One last thing, this is the first time I felt it necessary to write a bad review so let me be fair and say on a scale from 1 to 10 this ship “Radiance of the seas” is a “5”