The boarding process was a disaster we arrived at 1:30 and stood in line for 90 minutes. There were 4700 people (1200 kids) on our cruise and it was mayhem. We were shocked to see only 10 reps doing check in at the lower lobby before being sent upstairs where many reps were avaialable to hand out keys. Been on EPIC and Allure OS in the last 12 months and in both cases we were onboard within 30 minutes. Carnival Check-in was terrible - F
Lunch in the "Lido" - good food quality if you could get to it, lines, lines, lines - blocking the doors and access. Facility was not designed to handle the load of passengers. We encountered this problem each time we went to "Lido" so we avoided it. Only good days were port days - when the food selection and quality was fair to good - C
Dining Room - Saphire upper deck fixed seating - service ok, menu ok, food - average. Comedy brunch was nice on Sea daysOverall C
Casino - Friendly staff nice facility - smoking should be banned because smoke travels throughout the room. Casino staff was good about enforcement. All in All good experience - B
Spa & Serenity - Nice, clean, and efficient. Spa staff was unfriendly and curt - overall C+
Shops - junk unless cigarettes or booze. Other lines have much better jewelry and souvenir shops. Staff not very friendly Overall - D
Shows - Relied too much on technology of video screens vs. performers with talent. Men were ok but the women while attractive and reasonable dancers could not sing and the big show was DIVA's the lead female singer who sang the Celine DIon song on the first night was terrible. Shows - D
Cabin - SPa Cabin nice but too much noise from gym - see below - Overall B -
Services: Cabin Steward - A, Coffee Bar A++++ (these two gals worked long hours and were always delightful)
Piano Bar - Fun and at times risque - B+
Comedy SHows- room could not accomodate all that wanted to attend - should use main theater - C-
Outside Deck Areas:
Promenade - Very nice , love the umbrella seating areas - very nice to have a large unobstructed wrap around. Would not book a balcony cabin on deck 6 just above due to lack of privacy. - A
Lido - no shade and too many people for small space. Pool way too small - gets packed with kids no enforcement of no food in pool or spa rules. - D
Main area - beach Pool - Deck 10 crowded due to brs burger joint, and Taco stand - pool too small and no enforcement of no food in spa and pool rule. - D
Main pool deck 11 - very nice shade areas lots of room - big overstuffed chairs/loungers very nice - A
Waterpark - lots of fun either viewing or participating - we participated and enjoyed the facilities - A
Serenity - very nice could use more shade but nicely maintained and rules enforced - A
Disembarcation - Amazingly fast we were off the ship by 7:15 am they seem more eager to get you off than on!
Price - Very reasonable but remember you get what you pay for. We were anticipating a lower end product and that is what we got.
Comparison to NCL EPIC and RCCL Allure/Oasis of the Seas - spend a little more $$ and go on these ships instead as it will be a much better experience.
Crowd - Diverse with lots of families. Kids were running wild the entire week - it is summer and was a holiday week - Carnival should have been more forecful with rules and security should have had higher visibility. We saw stupid things where kids could have been injured but that is really more of the parents responsibility than CCL.
Overall Ship: Nice, clean, and very pretty - much nicer than the neon Farcas decorated ships. But will not hold up too long with the pounding it takes - Crew should be commended for keeping it so clean. B
One note: They use a cleaning solution on the floor in the "lido" marketplace which makes the tile floor so slick and treacherous - people were slipping and sliding all week - be careful.