My wife & I had our first cruise on the Island Escape from May 21-28 2013 & as it was our first cruise we were fairly enthusiastic about it.
Embarking & disembarking was fairly straight forward, the time in-between is where the problems lie.
Since the ship has gone all-inclusive, standards appear to have dropped.
The food is sub-standard...lukewarm at best.
The entertainment i have no problem with, Ross & the Showteam are top notch...fantastic guys, we loved you.
Halfway through the cruise, the buffet, self serving at the beginning, was served to us with no explanation, eventually, it became
apparent that Norovirus was on board, but nothing from the staff to inform us of this.
On departing Civitavecchia, the ship listed to one side to avoid the rocks,(ive since heard the captain has been suspended), bottles, glasses
& basically anything not nailed down was forced to one side of the ship...including passengers.
We were in the Ocean Theatre at this point & it was terrifying, i witnessed a disabled woman in her wheelchair drenched in blood.
Another passenger was airlifted to hospital with a suspected heart attack, another had a broken arm, & several had cuts & bruises.
Around 200 passengers chose to disembark the following day.
The majority of staff were pleasant, although 1 or 2 could do with a course in dealing with the public.
All in all, it hasn't put us off cruising.....just NOT on this ship.
Another reviewer put it better than i could when he described it as Butlins at sea.
Finally, we will never set sail on this poor excuse for a cruise liner again, it's really not built to handle extreme weather conditions,
& we still feel grateful to escape with our lives.