We have just returned from our 1st cruise with Fred Olsen, we have however, cruised 22 times previously ! Having heard some mixed reviews about FO we decided to give them a try for ourselves.
Our itinerary was a 3 night trip Harwich-Amsterdam-Newcastle.
We arrived at Harwich, check in was efficient , easy and the staff friendly. We were invited to wait in the check-in area until we were invited for boarding.