We thoroughly enjoyed our Baltic Cruise experience on the Celebrity Eclipse. Although we did this same trip three years ago on the Eclipse, must say this time everything was so much better (except the weather!!!)
We are in the over 60's age group and were a party of four.
We found all the staff exceptionally helpful. I have a mobility scooter and whenever, and wherever, necessary the staff were always there to help board and get off the ship at all the ports of call.
The State Room was adequately furnished with enough draws and cupboards and the bathroom and shower was an excellent size. Our Attendant was cheerful and very helpful.
We opted for Select Dining and would normally go to the Moonlight Sonata Restaurant around 7.30pm. In the Restaurant we were shown to a table and then one of the staff would take my scooter, park it and then return it to me after a meal. We thoroughly enjoyed meeting and sitting with different people every evening. We managed, by choice, to nearly always have the same waiter. He remembered our names, was polite, courteous, smiling, helpful and nothing was too much trouble.
In the Self Service Restaurant, a member of staff would usually escort me around and then take my meals to the table where we were sitting.
The choice of food was excellent in all the Restaurants , very tasty and this time the hot food was really hot.
We mainly did our own thing in the Ports of Call and took the Shuttle Bus into the nearest Drop Off point or the Big Red Bus which was easy and gave us the freedom we wanted to do our own thing.
One of the main problems we encountered was in St. Petersburg when trying to get breakfast at 6am in the Ocean View Restaurant with hundreds of other people all with the same idea. It became impossible to get any food, so we decided to go to the main Restaurant. This didn't open until 6.30am which served an Express Breakfast until 7am and then a normal breakfast. Express breakfast is ok if you like American streaky crisp bacon and scrambled eggs (which we don't). Trying to get off the ship in time to meet our tour at 7.30am was impossible and a bit of a nightmare to say the very least. We actually didn't manage to meet the tour until 8.30 but all worked out ok as our Tour Guide was very understanding.
In St. Petersburg we used Alla Tours for a 2 day tour and cannot praise them highly enough, or fail to recommend them. We communicated by email on their site and every time we posted a question, a reply came through usually within 24 hours. Every step of the way was very easy to follow, including printing off our tour tickets and our invoice. Unusually, no prepayment was required. In fact, we didn't have to pay until the second day of our tour.
Our tour guide Tanya was a lovely, friendly, helpful and very knowledgeable person, who made our tour so interesting, fun and very worthwhile. They have a maximum of 16 people. On our first day we had 12 people and on the second we had 10. We did the Comfort Tour and saw so much. Lunch on both days was included and the choice of restaurants excellent and although set meals, the food was very good..
The driver of the mini bus was also exceptionally helpful. Always there to lend a hand to everyone getting on and off the mini bus and loading and unloading my scooter.
The entertainment on the ship could have been better on some nights, but it's always a matter of not being able to please everyone, There were, in our opinion, some very good acts, and some very bad where we, and a lot of other people, walked out of the Theatre.
We did go to three excellent late night adult humour shows which we were very pleased that we did go to. The comedian with brilliant and although billed as adult humour, contained only one swear word in three nights.
Up on the 14th Deck in the Sky Lounge they also did a couple of late night Interactive shows which were also excellent. The Eclipse boys and girls worked extremely hard and their shows were very entertaining and suitable for all ages.
We had chosen a late time for disembarkation and it all went very smoothly indeed with absolutely no problems.
All in all we had a wonderful time and loved every ,minute of our Cruise.