This cruise was a "bucket list" cruise for my mother. I pushed my family into booking this cruise and I am so glad I did. I did lots of research before choosing Holland America for our Alaskan cruise (lots of research here on Cruise Critic--thank you everyone!). It was my parents (ages 81 and 82) and my sister (55) and myself (50).
From the first to the last the Amsterdam and her crew exceeded my expectations. The food, the ship, the rooms and room stewards--all fantastic. We had fantastic weather the entire cruise--in Juneau we even sunbathed on the Lido deck.
The staff really made the cruise--from the dining room staff to the Lido buffet staff (who knew that at this buffet they actually carry your plate and find you a table?) to the room stewards (who I swear are lurking in the hallways just waiting to service your room) this cruiseline is fantastic. I was not expecting this level of service ( I have become accustomed to less than stellar customer service anywhere except Disney) and I was so amazed.
To be fair, the evening entertainment was not as good as DCL or Princess but on an Alaskan cruise, you aren't there for the entertainment and most nights we were either turning in early or watching the late night sunset.
This was an excellent cruise and I would cruise with Holland again.
Thanks again to all the Cruise Critics who answered my questions and help me plan for each port.