We have just returned from our first MSC cruise. We took the 7-day Baltic cruise out of Copenhagen on MSC Musica.
After reading all of the unpleasant reviews about MSC on this site, my husband opted to stay home so my 17 yr old daughter and I traveled alone.
Although not on par with Celebrity (our favorite), MSC was on par with Royal Carribbean. Most all procedures onboard with the exception of early embarkation, were standard with other cruise lines.
The cabin was typical of a cruise ship superior balcony room. The deck was not extended as hoped being on the back of the ship, but had two chairs and a small table. Our light blocking curtain had mildew on the window side.Our telephone buttons did not work well. Time to replace the phone!The safe had numbers that "stuck", so we had to pay special attention to the code that the safe entered so that we could be sure to get it open. For example, when it hit the "one" it would enter multiple times.The bathroom was standard but our shower was moldy all week. A few chemicals go a long way!The bed is comfortable, but the pillows were flat. Our room attendant brought us extras...no problem at all.