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Zaandam Cruise Review by Suertudo

Home > Reviews > Member Reviews > Zaandam Cruise Review by Suertudo
Member Name: Suertudo
Cruise Date: June 2013
Embarkation: Vancouver
Destination: Alaska
Cabin Category: B
Cabin Number:
Booking Method:
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Member Rating   Not Rated
Dining Not Rated
Public Rooms Not Rated
Cabins Not Rated
Entertainment Not Rated
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation Not Rated
Service Not Rated
Value-for-Money Not Rated
Rates Not Rated
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Ship Facts: Zaandam Review (by Cruise Critic!) | Zaandam Deck Plans

The ship appeared "old and tired" when we boarded, and our large verandah level stateroom smelled stale and musty on entering and had to be re-cleaned, with an ozone machine being used to eliminate some odors. The bathroom was right out of the 70's, complete with peach/pink tiles and a wall mounted hair dryer usually found only in museums. A drain in the bathroom floor had to be opened and cleaned to eliminate sewer gases. The desk/dressing area was badly chipped and poorly repaired long past the point where it should have been replaced.

The food in the main (Lido Deck) dining room was marginal. On the first night, some of the food was virtually inedible, with pork chops about 1/4" thick or less and cooked to the consistency of shoe sole material taking the lead. There was also very little variety of the "C average" food throughout the week.

The fitness room was quite well equipped, although water was provided (other than for sale) only via a drinking fountain with paper cups, and they ran out of paper cups toward the end of the cruise.

The wait staff, cabin stewards and others at that level of service were polite but less friendly and accommodating than we have experienced with other cruise lines.

Fortunately, the places visited were so spectacular that it made the shipboard accommodations relatively unimportant, but it is highly unlikely that we will ever travel on a Holland America ship again.

Publication Date: 06/25/13
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