Everything ran smoothly on our cruise. The staff was polite all the time. We had internet access though the computers ran so slowly you would have thought it was a dial-up modem. We were greeted on embarkation with a glass of champagne. I particularly liked the spacious rooms with a bath tub as well as a free standing shower. Slippers and robes were a nice touch as was the quality soaps, conditioners, etc. The bed was extra comfy with 5 pillows.
The food was wonderful and plentiful. We enjoyed dining in Setti Mare, the Italian restaurant as well as Prime 7. I had a huge porterhouse steak and my wife had lobster. All were well presented by their competent wait staff.
I liked the variety of wine, though we are not really drinkers. Gratuities were included which was nice and at cruise end, no one had their hand out like they do on other cruise lines. Additionally, there was no annoying photographer taking pictures.. The shows they put on in the evenings were of professional quality.
Our only complaint was the smoking. Of the 500 passengers, about 10 were smokers. We had to pass the smoking room which was not well ventilated and seeped out into the hallway. They also allowed smoking on the enclosed pool deck which made our time there at a minimum. I think Regent could do away with the smoking all together as it was a real annoyance.
The debarkation ran smoothly. A nice touch was allowing us to store our luggage in the Anchorage Hilton and then walk around the town for the day. They drove us to the airport in the hotel shuttle. A nice touch.
I will only go a luxury cruise now. It is the only way to go!