We expected better food than on Carnival since we had great food on Celebrity and we thought Princess was between Carnival and Celebrity.
The food especially in the main dinning room was inferior. Poor quality ingredients, careless preparation, indifferent service. The buffet had great fruit but the vegetables, meats, cheese, and fish were inferior. Since it was an Alaskan cruise we expected good salmon. Instead we got the lowest cheapest grade of salmon and the other fish and meat was similar. Always cheap low quality....never high quality. It was like they went out of their way to get the cheapest ingredients Deserts were sub par. Little real chocolate...cheap ingredients, margarine and cool whip instead of butter and cream.
The cabin steward was attentive but otherwise the staff just did the minimum and seemed stressed out and burned out. Definitely not a fun cruise.
The ship seemed tired. The cabin was worn. Many of the seats in the ship were uncomfortable with sagging cushions. The entertainment was inferior except the comedian. The cruise director never stayed around to talk with the passengers.
The food on Celebrity last year thru the Panama Canal was vastly superior.
Shipboard activities were lame. Warning....the fitness center seminar on back pain was just a hard sell for overpriced shoe inserts. Princess turned the fitness center people into hard sell salesmen. The entire ship was that way. Selling all the time...very few FUN activities. The "naturalist" on board wasn't good. She mainly talked about herself and tried to sell her books. Not very informative or educational.
Greatly disappointed in Princess. We will not go on Princess again. Only good feature, lots of pools and hot tubs. The enclosed pool was nice but for the Alaskan cruise don't expect the enclosed area to be warm. It was at near outside temp. It did have the advantage of being sheltered from wind and sun.