- herded like cattle at Harwich - passports confiscated with no explanation - when we asked we were treated like 'naughty children' - food terrible wherever you ate - (at times) cooked/prepared hours before - dreadful menu - monotonous salads with synthetic dressings - could easily fill a page regarding poor standards of cuisine! - Lido dirty with trip hazards
- lots of health and safety issues including: - broken public toilet doors - report of passengers being trapped - faulty lifts with passengers trapped - trip hazards re carpets and wooden decking throughout the ship - etc. etc
- many staff lovely - but many not - being understood an issue at times - senior management - where were they when there was a problem?? - Richard and co - lovely - but really came over that they were 'trying too hard' at times - shore excursions expensive but good
Disquieted to discover that the medical facilities are privately run with no adherence to base country standards and monitoring - other cruise lines have base country standards and monitoring in place.