My wife and I have floated with Royal before. This great deal caught our eye, mainly because of that. But when we realized we could piece this trip together comfortably, we and 2 other friends went for it and were we glad we did! Here's our thoughts and comments on the basic biggies most want to know about.1) Service: We had no problems whatsoever with any workers in any areas of the ship. No, we didn't 'close our eyes' to any potential problems. But our room was always clean, always fresh ice in the bucket, bed made. Moses was great. Our traveling partners (2 doors down) had the same worker, so we had a good time together.
2) Dining room staff, especially grateful, helpful and pleasant - even when we could see they were tired or overworked. Always willing to bring the extra appetizer, soup even entree's and desert. Went out of their way. And never acted like they were ONLY acting nice to get a tip. (We like to tip a few days BEFORE the cruise ends, that is with our extra, and let them know they'll get the 'standard' as well. Then, you can test their treatment. All were stable and perfect!) Claudia and Dimitri were just wonderful.
3) Bar staff. Well, we befriended Mark Villanueva from the Bar (serving the dining room). What a pleasure he was to us all. He always let us know what was special, and helped us purchase signature glasses right in the dining room. He made our time great.