This was our 3rd cruise and the first to disappoint in any respect.
We tried not to do too much of the 'Royal Caribbean wouldn't....'but its hard not to compare when that was all we'd known.
As new cruise converts we were looking forward to this 7 nighter following a big family holiday and wedding in Las Vegas, and in the main we enjoyed it, but things could have been so much better: we were amazed by the hard sell everywhere - the personal 'shopping advisers', the daily 'bazaars' in the Piazza and the horrific 'Art Auctions'.
We were also by the lack of water (none available without charge in the state rooms, by the pools or in the bars - with the exception of one tank on the Vista lounge bar when there was an exercise class on), the terrible coffee (only decent coffee provided if you paid for it), the inadequate room service (morning 'tea' arrived as a jug of hot water - no tea bags in sight), and room service breakfast that bore little resemblance to that which we ordered.
The fact that gratuities ($23 a day)were added with no option to increase or decrease obviously negated the need for the room staff to make an effort to impress.
Also disappointing that so few bothered to dress up for the 2 formal evenings - is that an American thing?
The entertainment was very average (when compared to Royal Caribbeans!)but we did enjoy the comedian (Sarge) we would also like to mention Paul, the only Brit Cruise Director's staff member - he was excellent and seemed to do more than all the others put together!
Why oh why did they choose to repaint the only indoor pool on the one full at sea day? For one day there were NO pools available and the re-paint for the covered pool continued into the morning of the final day too.
Alaska was fabulous - really enjoyed all the stops and excursions though would have liked longer in Victoria. All in all a good holiday - but it will be back to Royal Caribbean for cruise number 4 for us!