We have sailed with Royal Carribean 4 times with all the previous others turning out to be enjoyable experiences on well run ships with excellent crew.
What has gone wrong with Royal Carribean, or perhaps Adventure of the Seas is a one off and so badly managed that it seems to be run for the benefit of the crew not the passengers.
Boarding at Southampton was brilliant, smooth efficient and we were on board within the hour. We decided to have lunch in the Windjammer Restaurant but we were forced to go round and round trying to find a table to sit at. This we found out was the norm as you had to hunt for tables at both breakfast and lunch. The food was not too bad although mostly luke warm other than the egg station which was brilliant, serving you omelettes and eggs to order that were hot and tasty.
The main dining room was split over three floors,and served meals that were reasonable but rather lacking in taste. Mashed patato seemed to be a favourite with the chef as it seemed to appear on most meals and I hope I do not have to eat it again for a long time.
Coffee was free but after 9.00 pm trying to obtain a cup was nearly impossible as the Windjammer was then closed and with a full theatre and second meal sitting over, all you had was a very small cafe bar which was always full at this time
Our stateroom was rather tired with lumpy beds, filthy sofa and carpet and seemed to not have had a proper clean for years.
We were asked to nominate members of staff that gave us the wow factor but other than the excellent entertainment manager,the waiter that met passengers outside the Windjammer and the waiter and assistant waiter in the dinning room, we were unable to find any others. Staff generally seemed to be more concerned looking for an easy life for themselves, were sometimes abrupt and rude and seemed to exist making life difficult for their paying passengers.
The Shows in the theatre and ice rink were mainly excellent and enjoyed by the majority although on one night in port the theatre was closed, the shops were closed and all the seats were taken throughout the ship.Perhaps in warmer climes that the ship had been sailing in this was not a problem but outside in Iceland and Norway this was not an option.
The weather was not kind so some of the ports and excursions suffered but others were brilliant.
Our higlights were the midnight sun in the artic circle, spotting large numbers of whales in northern Iceland and the other passengers on our table for eight.
Disembarkation was rather a shambles but we managed to find our luggage and were away.
We enjoyed our trip but not the Adventure of the Seas.