Royal Princess : Royal Princess Cruise Review by s61
Overall Member Rating
Destination: Europe - British Isles & Western
The public spaces are certainly a well thought out and a definite improvement on the rest of the fleet, we particularly liked the Seafood Bar, good value and a real treat. The entertainment is better planned than previously on Princess- we are elite members so have sailed on a good few of their ships - in the one evening we managed to see 4 acts - a great acrobatics show in the atrium, close up magic in the new (princess live) tv studio venue, the main show in the princess theatre (the lighting is fantastic and 'colours of the world' show well produced and performed) and a terrific violin act in the visa lounge (sorry can't remember his name) but worth seeing.
The food and restaurant service as good as ever, and the new buffet layout in the Horizon Court a great improvement.
Some More teething problems, the spar booking system managed to double book our treatments, and one of their reception staff was more intent on answering the phone (twice) than dealing with a guest inconvenienced by the booking system, standing in front of them but eventually the manager did the right thing. This poor customer service was a shame when otherwise we found everyone happy to go the extra mile and they all showed a great pride in their new shiny ship.
We failed to get ashore in Gurnsey but that the fault of the weather and the sea day was well managed. Overall we want to go back and enjoy more.
Cabin review: D202
Balcony small, cabin nice and slightly more spacious bathroom welcome
Relaxing break with a twist
WORST CUSTOMER SERVICE EVER ON...
My worst cruise ever!
Transatlantic Cruise April 19 ...