As experienced cruisers (18) we were very disappointed with this cruise from check in to the end. Waited in tent outside of ship for check in. Check in staff was very inexperienced and uncaring for people who had already completed on-line check in and boarding pass. Ship was in need of new decor as it was very out dated. Live entertainment was uninspired and did not hold our interest. The two dance parties were held in confined spaces which was not conductive for cruisers participation.
The quality of food at dinner was not that great. While on most 7 night cruises you usually have one night of prime rib and lobster this cruise you could only get lobster for an additional charge, as was the case with escargot and all your better cuts of beef. After 9 pm food became very limited to include ice cream and coffee. You could purchase coffee and ice cream at Seattle Best and Ben and Jerry's. As most of our previous cruises on other cruise lines had foods other than Pizza, hamburgers and hotdogs available after 1 am. On this cruise no foods were available from 1 am to 6 am in public areas.
The activities for teenagers was limited in time and things to do. The times for rock climbing wall were usually during dinner and excursions times. There is a mandatory curfew of 1 am for all teenagers under the age of 18 unless with an adult. All dances for the teenage cruisers were cancelled even though they were still listed in the daily planner.
As for the bar services after the second day of the cruise you were limited to one kind of beer on tap.
The bartender in the Schooner bar had a great personality and did a great job with what he had to work with. But was excellent with inner acting with his patrons.
Had an issue with the room attendant, namely taking money off of desk. Security was involved but of no help. If you file a report with security you will be escorted off of the ship.
However, all of the places that we visited were great. Shore excursions could be purchased off the ship at a cheaper rate, except St. Petersburg.
The transportation to and from the ship to Copenhagen Airport is cheaper by taxi (about $65) if you have two people or more. Royal Caribbean charges $75 per person for round trip.
A final word of advice do not leave money or valuables out in the open. In our previous 17 cruises this was never an issue. We were in stateroom 8553. Feel free to email me firstname.lastname@example.org