On the whole--disappointed: Crystal Serenity Cruise Review by catlib3
Overall Member Rating
On the whole--disappointed
Destination: Europe - Western Mediterranean
The shore excursions were outrageously overpriced. A $635 Grand Prix ticket (plus a mediocre boxed lunch, ear phones, a thin seat cushion and a guide per 20 people to walk you from the ship to the grandstand) cost $829. I agree that a mark-up is appropriate, but 30% is too much. We booked the cruise at the last minute, so had no choice but to purchase from Crystal. We were told that other shore excursions also had astronomical mark-ups.
Crystal's representatives told us that wi-fi was free; it was not, which was very disappointing. Less
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