My wife and I have been a number or cruises but this was the first River Cruise.
We traveled from JFK to Japan, a long 14 flight and then had a 2 hour layover in Japan until our 3 hour flight to Shanghai. A lot of time on board a plane and even with the economy comfort seats on Delta it was hard to get some good sleep. When we arrived in China a representative from Viking was there and waiting to escort us to our hotel. We stayed in the Ritz Carlton and the hotel was lovely, the rooms were clean and spacious.
The transfer to the ship was smooth and easy and Viking took care of transporting the luggage from the hotel to our suite on the ship. The procedures for moving our luggage from hotel to ship, ship to hotel and to the airport were handled in easy and professional manner at all times by Viking.
The Viking Emerald was a small but well laid out boat, our rooms were nice with a small balcony. The restaurants on board had a wide variety of food to meet every passengers needs and the service was very attentive.
The excursions in every port were interesting and Viking provided local guides for some of the excursions. These guides added a depth of knowledge that also had a personal touch. The ability of the guides to speak in near perfect English was amazing. Our tour guide "Jimmy" (they all get to pick their own English name), was with us from start to finish. He also provided a lot of history as well as an insight into the life of an average Chinese family.
Viking and it's employees did a wonderful job from start to finish and I would not hesitate to take another cruise with Viking.