I traveled with my husband and parents. We had a family ocean view on the aft corner of the ship for my parents as well as an oceanview on Deck 2 for my husband and me. We spent most of our time in the balcony stateroom and returned to Deck 2 for sleep only. The family room was quite spacious with large oversize balcony. The oceanview was typical small ship stateroom. Deck 2 had a smoky smell in the hallway the entire trip that luckily did not permeate the room. Our room did develop a stinky ship smell by day 3 or 4. There was no window or balcony to open so the smell stayed. My husband called guest service about it one night who said they would talk to the night steward but nothing ever came of it. Our sheets had gross yellow stains on it and the cabin steward changed them when requested. Why do they keep sheets with disgusting yellow stains ugh. The cabin steward on Deck 2 was polite and efficient. The steward on Deck 7 was awesome. I often ran into him when I was visiting my parents. He would rush to come unlock the door for me when I was approaching.
The ship itself is showing its age. The windows were a bit foggy but several times I saw a man hanging off the side of the ship cleaning on port days. The elevator buttons were cracked or missing covers. There was some rust about the ship but this too I saw was attended to in a non intrusive manner. I know there are much newer ships on the seas that may be more impressive but this was the itinerary that was right for me and I was too busy enjoying my trip to be terribly bothered by minor insufficiencies.
We had Select Dining and one night had an amazing waiter who was pleasant. Other nights the waiters just went through the motions. One night Ivan from Croatia provided particularly appalling service. He practically threw our silverware at us. When he ladled dressing onto my mother's salad he flung it onto the dish dripping dressing on her knife as well as her sweater. He reminded me of Lurch from Addams family and I was too intimidated to protest. Just grin and bear it and eat the food; there will be a new waiter the next night. The food was OK. I was disappointed there was no escargot as I read so much about it. Buffet was what is to be expected of mass produced buffet food.
Food Pros: buffet eggs benedict, pizza, french fries, MDR rack of lamb, prime rib, NY steak, icecream bar
Food Cons: fish and chicken were dry, veal, Limited options for sushi bar, desserts and cakes were not good
Thalasso pool was fun and shows were OK. At the ports I arranged my own activities. Island Wings Floatplane, Hoonah Travel Adventures Whale Tour, Era Heli Dog Sledding, Cab to Mendenhall, Frontier Excursions Yukon Tour. All kept me too busy to enjoy a lot of the Celebrity Life activities and bars. Slept well every night as well as some long naps during cruising days. Port days and being with my family really made this trip stellar for me.