This was our third cruise with Holland America and was every bit as enjoyable as the previous two. Embarkation was smooth and extremely well organized. Our cabin on the Rotterdam deck was ready when we boarded, so we were able to drop our carry-on’s and start exploring the ship. The Eurodam is beautiful and well maintained; it has an understated elegance and is decorated in earth tones.
We stopped at the Neptune Lounge and met Chris and Roxi, the two members of our exceptional concierge staff. After that first meeting they called my wife and me by name whenever they saw us. They were a ready source of information, handled all of our shore excursions, changed our currency to Euro’s, made restaurant reservations, etc.
Since we our night owls, I had reserved a table for the second dinner seating. We found the food in the Rembrandt Dining Room to be consistently good. Punia, our steward and Zaelon our waiter provided excellent service throughout our entire 23 days and it was hard saying goodbye to them at debarkation.
We thoroughly enjoyed the entertainment provided at the many venues and never missed a late show on the Main Stage. While not every show was our “cup of tea”, we recognized the quality and talent of the performers. Every performance was well attended; particularly the Las Vegas type shows with singers and dancers.
For the most part the shore excursions that we took were good and worth the money. Our only complaint had to do with some of the other passengers that were on the tours. Holland America clearly identifies how strenuous the tours are and states that many require extensive walking over uneven surfaces. Yet we had folks on the tours that were using canes and walkers and were unable to navigate either distance or terrain. Then they complained to the guides that the tour was too difficult and should be cut short or they would demand that the guide should personally take them back to the bus. People, when they say that a tour is strenuous, believe them and don't spoil it for everyone else!