Disappointing: Veendam Cruise Review by sherial

Veendam 1
Member Since 2013

Overall Member Rating


Sail Date: May 2013
Destination: Canada & New England
Embarkation: Boston
I was very disappointed with the whole cruise. When we went to board in Boston, we had to wait for 2 hours because the gangway would not reach the ship. We were told that the Captain lowered the wrong side to compensate for the low tide. That gave me confidence in the Captain!!

The food on the buffet was cold most of the time, they were forever running out of coffee. Breakfast was cold, and had to wait for coffee. Seriously???? Then, the waiter at our dinner table took 35 minutes to bring us coffee.

Our stateroom had no hot water one day, and then there was no water at all. I had to call the desk 3 times before getting someone to look at it. The shore excursion people booked us on a tour we did not sign you for. The one we requested was full, so they just booked us on some different one. Nothing at all like what we asked for. So, I had to go through hoops to get our refund. If we asked a question very few staff could answer it.

I have been on two other More cruises. Different cruise lines, and this was by far the worst one. I wish I could get my money back!!

The shows in the theater were like amateur night. I only went to the first two, and then could not bear to sit through another one! Less

Published 06/04/13
1 Helpful Vote
Ask a Question
Ask a question about Veendam.
Post it here and get answers from Cruise Critic members.

Cabin review: C597 Large Ocean-View Stateroom

The cabin was nice. Our steward was awesome!!! It was the only thing decent on the whole cruise!!

Read All Large Ocean-View Stateroom (C) Reviews >>
Read more Veendam cruise reviews >>
Read Cruise Critic’s Veendam Review >>
Member Since 2013
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Veendam deals up to 82% off:

June Deals
Veendam 69% Loved It

14-day Bermuda & Canada/new England Collectors'
See all Veendam Deals >>