We're a multigenerational family who typically cruise once or twice a year. We've tried many of the major cruise lines and have especially enjoyed our trips with Norwegian and Holland America in recent years. We thought it was time for a change and booked a trip on the Celebrity Solstice from Hawaii to Ensenada. We were all very excited to try Celebrity and cruise on a Solstice-class ship. I will apologize in advance for the length of this review; there was a lot to write about but unfortunately for all of the wrong reasons.
Embarkation
The first clue that all might not go well arrived in the form of an email from Celebrity a few days before embarkation. It read "During the ship's last sailing, a small percentage of guests experienced a gastrointestinal illness. We will conduct enhanced sanitizing onboard the ship and within the terminal to help prevent any illness from affecting your cruise. Therefore, your check-in and boarding will be delayed. We ask that you not arrive for check-in before 2:00 PM."