Lets start with..... Dirty rooms when we arrived, dirty plates in the nightstands, rooms not vacuumed, etc... -YUCK!!
Dinner at Chops Grill on Mothers Day: Steaks were not that great, we had better in the dining room. After being at dinner for over 2 hours with a 4 year old, we asked "may we please have a piece of cake to go, he can't sit here any longer" (have you ever sat with a 4 year old in a nice restaurant for 2 hours-an hour was his max) Our waiter asked the restaurant manager who responded "NO, desserts cannot leave the restaurant" My first thought was ummm we can take food from the buffet area what's the difference.
Well that set the tone for the entire cruise we were met with the words "No, sorry we cannot help you" often.