This was my first cruise and will certainly be my last (with Celebrity. My wife had previously sailed with P&O on 4 other occasions and thoroughly enjoyed the experience. We decided to give Celebrity a go and whilst it has many good features, there were a number of areas I felt it did not live up to expectations.
Cabin/Bathroom/Balcony
The cabin and bathroom are very well appointed although it could have done with having additional European plug sockets or preferably UK sockets given that the vast majority of passengers on European cruises are British. Another BIG complaint was the fact that I was unable to smoke on the balcony - I know smokers are treated as pariahs these days but I specifically booked a cabin with a balcony for this express reason.