Subscribe today
Get Cruise Critic in your inbox

AmaCerto Cruise Review by shikalai

Home > Reviews > Member Reviews > AmaCerto Cruise Review by shikalai
AmaCerto
AmaCerto
Member Name: shikalai
Cruise Date: May 2013
Embarkation: Amsterdam
Destination: Europe River
Cabin Category: D
Cabin Number:
Booking Method: Local Travel Agency
See More About: AmaCerto Cruise Reviews | Europe River Cruise Reviews | AmaWaterways Cruise Deals
Member Rating   4.0 out of 5+
Dining 1.0
Public Rooms 4.0
Cabins 3.0
Entertainment 3.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 4.0
Service 4.0
Value-for-Money 1.0
Rates Not Rated
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Onboard.com
Cruise.com
Sponsored Links:

red arrow


Ship Facts: AmaCerto Review (by Cruise Critic!)
A Most Deppressing Trip

Our group decided on an expensive trip on a river cruise. we thought it would be a peaceful and sedating trip as most of us are in retiring ages. Thus we choose the Amacerto river cruise.

the good points:

the ship is manned by very polite and service oriented staff . we always have the feeling that they are in fact over burden with too much tasks that we oftentimes are reluctant to ask for service. but we can always see their smiles and efforts to help. all around an outstanding job

the tour is ably handled by the lady tour manager whose equanimity apparently is often stirred but never shaken. no matter what the issues or disasters, she always have the time for all. she deserved her big tips.

rooms are adequate and service is efficient. the baker indeed makes fantastic breads on board. the free flowing wines during meals are truly appreciated

now for the bad points:

the food seemed to be focused on nutrition: you get carbohydrates, protein , and fats, as prisoners are fed carbohydrates , protein and fats.for our breakfast, dinner and lunch the food is the same. no taste, not looks, and no change.and the soup which comes out of instant soup powder ,is as clear as diced carrots on water. after the 3rd day, Mcdonald's is a treat.

Worst point: apparently there was an ongoing intestinal flu epidemic that infected the passengers and crew in increasing numbers. no precautions were issued nor extra hygienic measures made. by the 4th day, one from our group got the runs . the runs and throw ups were so severe we called the attention of the cruise director. there we found out the ship has no Doctor,no Nurse, no Medicine, no hydrating liquids. this is a ship that caters to primarily seniors citizens. by the 10th day, another of our group got the same horrible symptoms.

on the 9th day, we noticed the ship was surrounded by officious looking people on the port of Vienna. an ambulance pulled up. a passenger had died.they carried the corpse out in a coffin from the ship to a hearse ! we got the news that many passengers were infected with the runs. this is evident as there was increasingly room service. this is a ship which officially has no room service unless you're unwell.

in sum: if you are thinking of taking this ship. think again. and think again.save your money, protect your health,don't take this cruise.

Official Response from AmaWaterways: "Our deepest condolences to the family of the guest who passed away. His unfortunate passing was due to a preexisting health condition. We are saddened by the loss of a guest who we consider a part of the AmaWaterways Family". via LauraS at community@cruisecritic.com

 


Publication Date: 05/19/13
More AmaCerto Cruise Reviews

Read the previous AmaCerto review Read the next AmaCerto review

Like This Review?



More Europe River Cruise Reviews
Cruise Critic's AmaCerto Review
AmaWaterways Cruise Deals
AmaWaterways Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe
X

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.