Reason for choosing this cruise - South Pacific ports Itinerary & school holiday time
Travelling - Family 2 x mid 40's plus 2 x teen boys (12 to 15)
Online Booking Experience - great
Online Accounting - great
Online Shore Tour Bookings - challenging but all ok on the day
Online Check in - Great
Onboard check in - Great - quick & very friendly, helpful staff - onboard under 45mins - bags in room almost immediately.
Cabin - 3110 & 3112 - interconnecting - awesome - compact, clean & comfortable - almost soundproof! Bedding clean & comfy, extra bedding found in cabin, bathroom modern & clean. Cabin staff friendly and efficient.
Meals - Main dining - lovely most nights - staff awesome. Buffet good variety, fresh & tasty. Staff excellent service & always friendly & helpful. Breakfast menus needs some improving - more variety. Tables cleared very quickly but not wiped which could be a much needed improvement. Park cafe - great venue - especially late night snacks. Chops Grill awesome & Italian restaurant great.
Entertainment & Theme nights - Off to a slow start but got better every day- some shows great, some good, some need improving. Sailaway party needs a lot of improvement - very low key (P&O do a great job of the sailaway party) All in all, lots of variety and enjoyed our time onboard.
Drinks - great - reasonable prices (under $10 frozen margaritas) service great - tables around deck 9 pool area need to be wiped clean - rarely saw them clean.
Casino - good fun - staff not as friendly as other staff onboard.
Spa services - heavenly - great staff!
Hubby's Must Do - $150 Behind the scenes ship tour (including the bridge) totally awesome!
Kids Must Do - Teen Lounge - although our kids seemed to be there 24/7 x 2 the room itself does not offer much more than a tv and music and the staff organised activities need some improving - meet & greet for the teens should be a bigger deal on the first night as many first timers did not go along due to shyness - NCL do a better job with the teens - getting everybody involved.
Islands highlights - Cascades in Vila - magic - a really wonderful day! Champagne Bay Beach (including Blue Lagoon) - Heaven on earth! Canoe the Riri River in Luganville - totally awesome - must do the Tarzan swing! Mystery Island - lovely little spot - great coco loco cocktails on the beach! Swimming in Isle of Pines - amazing water! Snorkelling in Lifou - like stepping into the Nemo movie! Noumea - cleaner than everybody says - people friendlier than everybody says - maybe because it was Sunday? Good trip $5 sightseeing on the shuttle bus followed by a good feed at McDonalds!
Tender boat service - very efficient - speedy service
Ship Layout - easy to get around - never seemed crowded - one improvement could be free coffee/tea station on lower levels/casino
Passengers - most friendliest, fun and polite people on a cruise ship - loved meeting so many great people.
Staff - most friendliest and helpful and happy team on any ship or from any resort/hotel etc that we have ever seen.
Disembarkment - Excellent - chose the carry off own luggage option - scheduled for 7.30 - from lift to taxi in under 30 minutes including customs & quick stop at quarantine inspection area.
Summing up - great holiday - heaps of fun on & off the ship - surrounded by great people passengers & crew - wonderful island adventures and good value for money - we will definitely sail away with RCCL again.
Happy to answer any questions that you may have.