First let us introduce ourselves we are a married Egyptian couple with no children living in Kuwait I work in investment banking and my wife is a freelance graphic designer.
We came across the Dubai cruise by chance and the booking was the fastest decision we ever had, took us around 15 minutes to close the booking we even decided to do an early anniversary celebration for it.
We booked before the embarkation by a several month and till the big day we kept dreaming and fantasize about how it will look like beside lots of research.
To cut it short to the review we landed in Dubai the day before the embarkation and stayed at Savoy Central hotel about 5 minutes drive from the port. And here comes the big day as we were approaching the port and got the 1st visual contact with the ship we were amazed by the ship's massive size (I know it's a small one compared to RCL fleet but we still rookies) , RCL land staff on the port were very nice , helpful ,smiling and organized the check in process took around 20 minutes including double checking with UAE coast guards our eligibility to take a return visa to UAE at the end of the cruise.
Finally we got our sea passes and headed to the ship and from the moment we stepped in the ship the fascination started from the Centrum till we reached our stateroom at the 9th floor, after checking out our beautiful room we decided to talk a walk around the ship and since then we didn't stop walking till we reached back Dubai.
Our stateroom was on the 9th floor we booked a balcony room very spacious with a nice size balcony , very comfy bed and pillows bathroom was good the shower was a little bit tight but wasn't a problem as you don't want to waste too much time in the shower , room service was great they clean and make up your room several times a day and by every night you will find your cruise compass along with a very nice wrapped towel (we had an elephant , dog and a hanging monkey.
The ship is amazing with lots of activities from live shows to various dining options , relaxation by the solarium to watch movies on the huge screen by the pool, interactive touch screens on each floor showing the ship map , point of interests and all the activities going on board was very informative.
For the dining we tried several places along the trip (Windjammer , The Reflections , Giovanni's Table and Park Cafe) usually we had breakfast around 8 Am , Snack 1 PM and Dinner 8:30 PM.
1- Windjammer : The food on windjammer is very nice with lots of varieties and the main thing we loved in Windjammer that no matter how crowded it is you'll never feel it due to its spacious space.
2- The Reflections : The food was very tasty and sophisticated and very nice wine menu.
3- Giovanni's Table : we went to Giovanni's Table on the Mystery Wine Dinner night Same as reflections very tasty and sophisticated and the show was awesome.
4- Park Cafe : Very nice for a mid day light snack and they have the best Roast Beef sandwich I ever had.
Regarding the onboard activities we enjoyed the lovely animation team on the Serenade they had different activities every day , the Arabian night was wonderful . We went to the tropical theater a couple of times and were impressed by the huge production they have onboard , also the shows on the Centrum was very amusing specially the 70's disco night. The good thing that if you missed on any show (which defiantly you will as some shows are played together) it will be broadcasted on the internal channels on your stateroom TV. Also all live bands were very nice playing different genres of music from easy listening to latin music.
The overall entertainment onboard the ship was awesome
Service on the ship is wonderful and very professional from room attendants to restaurant greeters and waiters, bar tenders , animation team ,onboard shops sales representatives all officers and senior officers everyone is greeting you with a huge smile and won't save an effort to help you in anything.
We didn't do any kind of shore excursions as we enjoyed the ship very much and we didn't want to waste any time outside it, we only got to a short tour in Oman by our own around 2 hours but from the excursions list we got on the ship seems like they offer lots of on shore activities with very reasonable prices.
The most thing we loved in the cruise is the guests onboard the ship a very nice combination of multi culture people that are looking forward to spend good time all guests were friendly , smiling and happily greeting each other, we had lots of short/long side conversations with many people from all around the world we even managed to earn new friendship with a very lovely German couple on the 2nd day and we spent the rest of the cruise together.
The only thing we didn't like on the whole cruise that the outdoor swimming pool became very dirty by the last 2 days of the cruise.
Checkout process was very easy specially that I had all the onboard expenses debited from my credit card directly.
Bottom line we enjoyed every second on the cruise and we are officially attached to the cruising life. we started looking for 2014 cruise already.
In the end I would like to thank everyone working on the Serenade Of the Seas for making our dream vacation comes true.
Hope the above info. Was informative for you.